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Normative Emotional Responses to Behavior Analysis Jargon or How Not to Use Words to Win Friends and Influence People | 1 BCBA CEU

Thomas Critchfield, Karla Doepke, L. Kimberly Epting, Amel Becirevic, Derek Reed, Daniel Fienup, Jamie Kremsreiter, & Cheryl Ecott

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BCBA CEUs: 1 CEU

Read the following article and pass a 5-question quiz on it:

Critchfield, T. S., Doepke, K. J., Epting, L. K., Becirevic, A., Reed, D. D., Fienup, D. M., Kremsreiter, J. L., & Ecott, C. L. (2017). Normative emotional responses to behavior analysis jargon or how not to use words to win friends and influence people. Behavior Analysis in Practice, 10, 97-106.

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Description

To earn credit, you will be required to read the article and pass a 5-question quiz about it. You can retake the quiz as many times as needed, but you will not receive exactly the same questions each time.

Abstract

It has been suggested that non-experts regard the jargon of behavior analysis as abrasive, harsh, and unpleasant. If this is true, excessive reliance on jargon could interfere with the dissemination of effective services. To address this often discussed but rarely studied issue, we consulted a large, public domain list of English words that have been rated by members of the general public for the emotional reactions they evoke. Selected words that behavior analysts use as technical terms were compared to selected words that are commonly used to discuss general science, general clinical work, and behavioral assessment. There was a tendency for behavior analysis terms to register as more unpleasant than other kinds of professional terms and also as more unpleasant than English words generally. We suggest possible reasons for this finding, discuss its relevance to the challenge of deciding how to communicate with consumers who do not yet understand or value behavior analysis, and advocate for systematic research to guide the marketing of behavior analysis.

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Additional information

Format

Article Quiz

Total CEUs

1

Reading Time

46 minutes

Publication DateMay 25, 2025
Last UpdatedDecember 8, 2025

3 reviews for Normative Emotional Responses to Behavior Analysis Jargon or How Not to Use Words to Win Friends and Influence People | 1 BCBA CEU

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  1. Karen Hall Karen Hall
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    US United States (US)
    this is always important to keep in mind so we don't alienate our clients
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  2. Kevin Russo Kevin Russo
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    US United States (US)
    Excellent overview of why ABA jargon can sometimes be a detriment if not combined with vernacular language
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  3. Erica Zimmerman Erica Zimmerman
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    The article makes sense and is straightforward
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